Once the SPRAVATO® device has been used by the patient, it should be disposed of as medical waste according to local, state, and federal regulations for controlled substances.
After 14 days, unused named-patient products must be appropriately disposed of according to state and federal regulations and may not be returned to the general inventory of the healthcare setting or pharmacy.
WHAT IS IT?
Janssen has partnered with the SPRAVATO® Disposal Program, a reverse distribution company, to support the safe return and destruction of partially used or unused dispensed patient-labeled products, at no cost to the healthcare provider
WHEN TO USE IT?
If you have partially used devices—meaning the patient received 1 spray and then either the patient or the healthcare provider decided not to continue with treatment
If a pharmacy dispensed patient-labeled product to your healthcare setting and the patient was not treated with SPRAVATO® within 14 days of receipt
HOW TO USE IT?
You can utilize the SPRAVATO® Disposal Program by calling 888-912-7348
WHAT CAN YOU EXPECT?
When you call the SPRAVATO® Disposal Program, they will capture your name, practice name, address, DEA#, reason for disposal, # of units, NDC and description, lot #, and expiration date and send you a pre-populated packing slip (shipping label)
Package the device and send via UPS Ground Transportation using the packing slip provided by the SPRAVATO® Disposal Program
If the patient received 1 spray and then either the patient or the healthcare provider decided not to continue with treatment, the partially used product must be disposed of.
Contact the SPRAVATO® Disposal Program to dispose of unused or partially used devices if your healthcare setting is not equipped to do so. Simply call 888-912-7348.
If the product is past the expiration date printed on the box and blister pack, coordinate with the pharmacy that sent you the expired product to exchange it for new product.
If you purchased the product from a distributor or wholesaler, you can learn about the returns process and eligibility criteria by calling INMAR® at 800-967-5952, or click here to review Janssen’s Returns Policy.
Handling Device Malfunctions
If the device has prematurely expelled medication—or won’t expel medication—then a healthcare provider should call Janssen Medical Information at 800-JANSSEN to report a product quality complaint.
The Medical Information team will assist in taking the complaint submission. Your staff must then determine how to obtain more product to prevent the patient from missing doses (if possible) and follow the process for returning the device.